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Dispatch Work

 

For DispatchWork Users
We provide an advanced Knowledge Base module; new MSP (Mobility Services Platform) integration for easy conversion of alerts to service Tickets; time saving improvements to the Web Interface; new custom pricing configurations.

Compatibility with Peach Tree and QuickBooks
Built-in Peach Tree / QuickBooks Integration - No Extra Cost!
Export your billing information directly to your accounting system for invoicing. Eliminating redundant data entry is a HUGE time saver for DispatchWork customers.

Contacts & Locations
DispatchWork supports multiple contacts and locations per customer record. Even your biggest customer accounts are no problem for DispatchWork. You can also easily identify which contact and location are the "primary" for each customer.

Instant Customer Service History
When a customer calls, you want to impress them with excellent service, right? DispatchWork gives you instant access to each customer's service history with just a few clicks. Our users tell us that this makes them look good and allows them to deliver much better service.

Issue / Equipment Information
Track all important equipment information including: the make, manufacturer, serial numbers, installation and warranty dates.

Issue / Equipment Search
Quickly and easily look up customers based on equipment serial numbers.

Attach Equipment
DispatchWork’s Issue module allows users to attach equipment to dispatches and service agreements, giving the user the ability to fully track all service and maintenance calls for that piece of equipment.

Team Scheduling Views
Trying to coordinate all the schedules for your team is hard work. Our DispatchWork Software is designed to support multi-user scheduling and our customers tell us that they save hours each week by using DispatchWork! These scheduling views will make you forget all about that whiteboard you may now use!

Email and Text Message Alerts
Keep your technicians and other employees on-time and up-to-date with email and text-message alerts of all important schedule changes and other events.

Other products...

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Jun 13, 2011
Prof-UIS 2.92 Released!
We are pleased to announce the release of Prof-UIS v.2.92. The new major feature is popover scrollbars. They are invisible until the user performs some mouse movements over the scrollable window. Any grid cell now features a new content tip, which can host either plain text or HTML. The CExtRichContentScrollWnd control now allows you to attach a window handle to an HTML element by element ID.
You can find the entire list of changes on the
Version History page. The new version is available for immediate download from our web site.
Jun 02, 2011
Elegant Ribbon 4.2 Released!
We are pleased to announce the release of Elegant Ribbon v.4.2. This is a release with several new features like ListBox and CheckedListBox, new controls supported in a popup menu and a list of
other improvements.
The new version is available for immediate download from our website. If you have a valid maintenance subscription, you can get the license key for version 4.2 as it is described below:
  • Login at www.prof-uis.com
  • Click My Account in the top right corner
  • Click My License Keys and find the key in the list
If your subscription includes the source code, please request it via email at support@prof-uis.com
Mar 14, 2011
Elegant Ribbon 4.1 Released!
We are pleased to announce the release of Elegant Ribbon v.4.1. This is a minor release with several
new features and bug fixes.
The new version is available for immediate download from our website. If you have a valid maintenance subscription, you can get the license key for version 4.1 as it is described below:
  • Login at www.prof-uis.com
  • Click My Account in the top right corner
  • Click My License Keys and find the key in the list
If your subscription includes the source code, please request it via email at support@prof-uis.com
Feb 07, 2011
FOSS Software, Inc. has created Mobile software development department
FOSS Software, Inc. has created Mobile software development department. The new department already successfully released the line of mobile applications (iPhone, Android, Blackberry) for Access Control Systems and other solutions. Our mobile software development services are specifically designed to quickly transform your existing online business into a successful mobile one, and your new ideas into successful mobile products. We make sure that your customers will definitely reach you at the point when they really need you, wherever they would be.